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Privacy Policy

Exchange or Return Policy

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com's databases. Wix.com stores your information on secure servers behind firewalls. All direct payment entries offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. When you make a purchase on our website, your transaction data and personal information provided, such as your name, address, and email address, are stored only for the period necessary to complete your purchase transaction. We may contact you via email if the purchase has not been completed after the data entry stage. This contact is made to verify if there were any problems with the purchase and as a reminder to complete it, since there are items in the shopping cart.

If the packaging is open or damaged, or if the product is damaged or does not match the order, Café Fazenda Consuelo will exchange the item and cover the shipping costs. Requests for exchanges or returns must be made within a maximum of 7 calendar days of the date of receipt through the communication channels described in the footer of our website.

Privacy Policy

Exchange or Return Policy

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Região de Garça

Gália-SP, 17405-000, Brazil

fazendaconsuelo@gmail.com

+55 11 99778-0449

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Learn more at ra.org

Café Fazenda Consuelo Comércio de Café Ltda 46.150.161/0001-62

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